Refund & Return Policy

Equestrian Essentials LLC

Last Updated: November 12, 2026

At Equestrian Essentials LLC, we take pride in providing quality equestrian accessories and want you to be satisfied with your purchase.

Returns & Exchanges

We accept returns within 14 days of delivery. To qualify for a return, items must be unused, in their original condition, and in their original packaging.

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect.

Non-Returnable Items

The following items are not eligible for returns or exchanges:

• Custom or personalized products

• Final sale or clearance items

• Used or damaged products, unless defective upon arrival

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at equestrianessentialsllc@gmail.com with your order number and photographs of the issue. We will work with you to resolve the problem.

Refunds

Once your return is received and inspected, we will notify you of its approval status. Approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Original shipping charges are nonrefundable unless the return is due to our error or as otherwise required by law.

Exchanges

For exchanges, please contact us before returning your item. Exchanges are subject to product availability.

Contact Us

To request a return or exchange, please email:

Equestrian Essentials LLC

equestrianessentialsllc@gmail.com

https://equestrianessentialsllc.com

Nothing in this policy limits any rights customers may have under applicable consumer protection laws.